Step 7: Taxes and fees
Two jobs on one screen: what tax you charge, and who pays the fees.
Taxes
Location Settings > Money > Taxes. You can configure up to five tax rates per location.
Each rate takes:
| Field | What it is |
|---|---|
| Tax name | What prints on the customer's invoice. GST, VAT, Sales Tax |
| Tax rate | The percentage |
| GL code | The accounting code, so your accountant can tell them apart |
| Apply to bookings | Whether it applies to rental bookings |
| Apply to slips | Whether it applies to marina slip charges |
Australia, New Zealand, the United Kingdom, Ireland and most of the EU charge one national rate. Configure one line: GST at 10%, GST at 15%, VAT at 20%.
Prices in these markets are normally advertised inclusive of tax, so turn on inclusive pricing and show one all-in number.
The United States and Canada stack rates from different authorities. Configure one line per authority: state, county and city, or GST/HST plus PST or QST.
They total the same either way, but on separate lines each one reports separately, which is what you need at filing time. North American prices are conventionally shown exclusive of tax.
Fees
Location Settings > Money > Fees & Payments. Two independent toggles: Charge platform fee to customers and Charge card processing fee to customers.
Passing both fees is visible at checkout and is the most common cause of abandoned bookings, because guests compare the total against competitors rather than your headline rate. The usual answer is to absorb card processing, pass some or none of the platform fee, and build the rest into your rates. Full detail on the pricing page.
Watch out for
- "Itemize taxes and fees at checkout" is display only. With it off, everything collapses into one "Taxes, Fees & Protections" line. The total is identical.
- Card surcharging never applies to POS sales, only online payments and fuel charges.
Australian locations see a warning against the card fee toggle. The setting is not blocked in software, because the timing of your own compliance is your decision. Plan to absorb card processing and price it into your rates.
You are done when
Your tax lines match how you file, and both fee toggles are set deliberately rather than left at their default.