RentalTideRentalTideDocs
Dashboard

Setup guide

The full path from signing up to taking your first real booking, in 21 steps, each with written instructions and a video

Setup guide

Every step from signing up to taking real money, in order. Each step has written instructions and, where it is recorded, a short video of the real product.

Work top to bottom. The order is deliberate: your store defaults pre-fill the inventory wizard, so doing settings before fleet saves you entering the same deposit and tax on every item you own.

About six to nine hours of work

Spread over about a week, most of which is waiting on Stripe rather than working. Start step 19, Stripe, on your first day and let it verify in the background while you build everything else.


Day 1: your account

StepWhat you doTime
1. Create your accountSign up, verify your email, set a password2 min
2. Your dashboardFind the launch meter and the order to work in5 min
3. Business profile and brandYour name, website and logo10 min
4. Invite your teamStaff, managers and admins10 min

Day 2: your business

StepWhat you doTime
5. Add your locationOne entry per place customers collect from10 min
6. Hours and time zoneWhen you trade, and where in the world you are10 min
7. Taxes and feesTax lines, and who pays each fee20 min
8. Store defaultsDeposits, cutoffs and cancellation rules20 min

Day 3: your fleet

StepWhat you doTime
9. Items and assetsThe one idea to get right before you build10 min
10. Add your first itemThe inventory wizard, start to finish20 min
11. Capacity and maintenanceUnits, tracking, and taking one out of service15 min
12. Pricing seasonsThe calendar your prices live on20 min
13. Pricing rates and dealsHourly, daily, packages, discounts30 min
14. AvailabilityThree layers, and which one is closing you20 min
15. WaiversBuild one, and choose when it is signed20 min

Day 4: automate

StepWhat you doTime
16. Confirmations and remindersThe two messages worth turning on first15 min
17. Put booking on your websiteYour link, or the embedded widget20 min
18. Take a test bookingProve the whole chain works15 min

Day 5: go live

StepWhat you doTime
19. Connect StripeConnected, verified and paid out are three things20 min
20. Go liveWhat is kept and what is cleared10 min
21. Your first real dayCheck out, on the water, check in, done30 min

Videos

Step 1 has its video. The rest are being recorded and will appear on their own step pages as they are cut. Every step is written out in full in the meantime, so nothing here waits on a recording.


Go-live checklist
⚙️Initial setup reference
👥Training your team
🗄️Switching from another platform
Was this page helpful?
Need help? Contact Support.See what’s new. Check out changelog.Questions? Book a video chat.
Ask AI
Responses are generated using AI and may contain mistakes.
Ask questions about RentalTide and get help with your integration.