Step 6: Hours and time zone
The cheapest mistake to avoid in this whole guide is on this page. Do it before you take a single booking.
What to do
Location Settings > Your Business > Hours & Availability.
- Set Opening time and Closing time. They start at 09:00 and 17:00, which are almost certainly not your hours.
- Set Booking slot interval, how far apart the start times a customer can pick are. It runs from 5 to 60 minutes, in steps of 5.
- Click Save changes.
Then Region & Formats (type "timezone" into the settings search to jump there).
- Set Timezone.
- Check Currency, Date format and Time format while you are here.
- Click Save changes.
Watch out for
It changes how their times are displayed, and it changes when your automations fire. The bookings themselves stay where they were, so each one has to be corrected by hand.
Set the opening time too late and your morning slots quietly do not exist. Nothing errors, they are simply not generated.
Time zone is per location, not per account. Two locations in two time zones is normal.
You are done when
Your real trading hours are saved and the time zone matches the physical site.

