Today's Hub is the operations board your dock staff live in during a shift. It lists every rental and tour scheduled for a chosen day as a stack of cards, and lets staff check guests in, mark them on board, chase waivers, and open the full booking without leaving the page. Find it in the sidebar under Operations > Today's Hub.
The board polls for updates every 15 seconds, so a waiver signed on a guest's phone or a check-in tapped on another device shows up here on its own. You can also force an update with the refresh button in the header.
Day picker
The board opens on today's date. Use the arrows on either side of the date to step back or forward one day at a time.
| Control | What it does |
|---|---|
| Left arrow | Move to the previous day |
| Right arrow | Move to the next day |
| Date label | Shows Today, Tomorrow, Yesterday, or the weekday and date for days further out |
| Tap for today | When you are on any day other than today, tap the date to jump back to today |
Bookings are matched to the day by their actual rental time, not the date the booking was created. A rental that runs across the selected day appears on that day's board. Maintenance and drydock blocks are hidden so the board only shows real customer bookings.
Stat tiles and filters
A row of four tiles sits above the list. Each tile shows a live count for the day and doubles as a filter. Tap a tile to narrow the list to just those bookings; tap Total to clear the filter and show everything again.
| Tile | Color | Counts |
|---|---|---|
| Total | Neutral | Every booking scheduled for the selected day |
| Upcoming | Green | Bookings that have not started yet, including any departing within the next few minutes |
| On water | Blue | Rentals currently out (checked out and not yet returned) |
| Overdue | Red | Rentals whose return time has passed but that have not been marked returned |
A booking's state is worked out from its status and its start and return times. Anything already returned or completed is not counted in these tiles.
Search
Below the tiles is a search box. Type to filter the visible cards in real time. Search matches on:
- Customer name
- Phone number
- Boat or inventory name
- Booking ID
Clear the search with the small x on the right of the field.
Scanning a booking QR
The QR button in the page header opens a camera scanner. Point it at the QR code on a booking confirmation or a waiver link and the board jumps straight to that booking, highlighting its card. This is the fastest way to pull up a specific reservation when a guest walks up with their phone.
Booking cards
Each card is a compact summary of one booking. The colored dot on the left reflects the same states as the stat tiles (green upcoming, blue on water, red overdue). Every card shows:
| Element | Description |
|---|---|
| Customer name | The booking holder |
| Start time | The scheduled departure time and a relative hint such as "in 15m" |
| Inventory name | The boat or asset type booked |
| Here count | How many guests have been checked in out of the total party size |
| Balance due | Highlighted in amber when the booking still owes money |
| TOUR tag | Marks tour sessions, which are managed through the manifest |
Under the summary, three mini stats track the party's progress at a glance:
| Mini stat | Meaning |
|---|---|
| Waivers | Signed waivers out of the party size |
| Arrived | Guests checked in out of the party size |
| On board | Guests marked on board out of the party size |
Tap a card to expand it and work the guest list.
The guest manifest
Expanding a rental card reveals a row for each guest in the party. This is where staff run check-in.
| Action | How it works |
|---|---|
| Check in a guest | Tap the guest's name or the check button to mark them arrived. Tap again to undo. |
| Mark on board | Tap the anchor button once a guest has arrived to mark them on the boat. |
| Mark all | Use the Mark all button in the manifest header to check in the whole party at once. |
| Waiver pending | A guest without a signed waiver shows a "Waiver pending" chip with two options next to it. |
| Send waiver | The send button texts the waiver link to the guest's phone (requires a phone number on file). |
| Show QR | The QR button displays a code the guest can scan to open and sign their waiver on their own phone. |
| Signed waiver | Once a waiver is signed the row shows a green "Waiver signed" chip instead. |
When a booking's inventory has a check-in checklist, each guest row also shows tappable checklist chips (for example safety briefing or lifejackets). Items flagged as required to board are visually marked so staff do not send a guest out before completing them.
At the bottom of the expanded card, the Open order (or Open booking) button takes you to the full order details page for payments, edits, and history.
Check-in checklists
Checklists are set per inventory item. Open a rental card, then use the settings icon in the manifest header to edit the checklist for that boat.
- Add your own items, or pick from suggestions such as Safety briefing, Lifejackets fitted, Fuel checked, On board, and Photo ID verified.
- Toggle Required to board on any item that must be completed before a guest goes out.
- Reorder items with the up and down arrows, and remove any you no longer need.
- Saving updates the checklist for that inventory item everywhere it appears on the board.
Tours
Tour sessions appear on the board with a TOUR tag. Expanding a tour card gives you an Open in manifest button. Tour guest check-in is handled on the manifest page rather than inline on the hub card.
What operators use it for
Today's Hub is built for the person standing at the dock, not at a desk. A typical shift looks like:
- Open the board on today. The tiles tell you how many parties are still to come, how many are out, and whether anyone is overdue.
- As guests arrive, expand their card and check them in, chasing any pending waiver with a text or an on-screen QR code.
- Run the check-in checklist per guest, then mark them on board when they push off.
- Watch the Overdue tile through the day to spot rentals that are late coming back.
- Flip forward a day to prep for tomorrow, or back a day to reconcile what happened.
The board keeps itself current every 15 seconds, so multiple staff can work the same day on different devices and see each other's check-ins and signed waivers without refreshing. Use the QR scanner to jump straight to a guest's booking when they walk up with their confirmation on their phone.
Nothing shows for the day -- Confirm the correct location is selected and that bookings actually fall on the chosen date. Bookings are placed by rental time, not the date they were created.
Cannot mark a guest on board -- The on-board button only works after a guest is checked in. Mark them arrived first.
Send waiver button is greyed out -- The guest has no phone number on file. Use the Show QR option instead so they can open the waiver on their own phone.
A signed waiver still shows as pending -- Give it a few seconds for the next automatic refresh, or tap the refresh button in the header. If a waiver was matched by name, phone, or email rather than a direct link, it can take a poll cycle to appear.