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Manifest

Tour and group departure management with participant lists and check-in tracking

The manifest page is the control center for tour and group departures. It shows every scheduled session as a departure card, with participant lists, check-in progress, staff assignments, and group capacity at a glance.


Departure cards

Each departure card represents a tour session (or group of sessions sharing the same product and time). The card header displays:

ElementDetails
Tour nameThe tour product name (editable inline by clicking the edit icon)
Time rangeStart and end time displayed in the session's configured timezone (e.g. "9:00 AM -- 11:00 AM")
Participant countCurrent participants out of maximum capacity (e.g. "8 / 12")
Check-in progress barA linear progress bar showing what percentage of tickets have been checked in
TagsAny tags applied to the group, shown as colored chips

Click the expand arrow to open a departure card and view its groups, bookings, and participant details.


Groups within a departure

When a tour session has multiple groups (e.g., the session split because the first group reached capacity), each group appears as a separate section inside the departure card. Each group shows:

FieldDescription
Group numberSequential group number within the session
StatusConfirmed, pending, or cancelled
Assigned staffStaff members assigned to guide this group
Current / Max participantsCapacity tracking for this specific group

Participant management

Inside each group, every booking is listed with its participants:

ColumnDescription
Customer nameFirst and last name of the booking holder
Ticket countNumber of tickets on this booking (e.g. 3 adults)
Check-in statusIndividual ticket check-in checkboxes -- tick each participant as they board
Equipment choicesTour equipment selections made during booking
Waiver statusWhether waivers have been signed for each participant

Check-in actions

  • Individual check-in: Click the checkbox next to each participant name to mark them as checked in.
  • Bulk check-in: Click the "Check all" button to check in all participants on a booking at once.
  • Undo check-in: Uncheck a previously checked-in participant if needed.

Staff assignment

Click the staff assignment button on any group to open the staff assignment dialog. You can:

  • Search for staff members by name.
  • Assign one or multiple staff members to guide a specific group.
  • Staff assignments are saved immediately and visible to the rest of your team.

Actions menu

Each departure card has a three-dot menu with additional actions:

ActionDescription
Confirm groupMark the group as confirmed
Cancel groupCancel a specific group within the departure
Cancel departureCancel all groups in this departure
Send review linksSend post-tour review request links to all participants
Assign staffOpen the staff assignment dialog
PrintPrint the manifest for this departure

Date filters

Filter departures by time period using the toggle buttons in the header:

FilterShows
TodaySessions scheduled for today only
UpcomingToday through 14 days ahead
PastThe last 7 days
AllPast 7 days through 90 days ahead

Search and filtering

  • Search bar: Type a customer name, tour name, or booking ID to filter the departure list.
  • Product filter: Select a specific tour product to show only its departures.
  • Check-in filter: Filter to show only bookings that are not yet checked in, already checked in, or all.
  • Show cancelled: Toggle to include or hide cancelled bookings and sessions.

QR scanner

Open the QR scanner from the header to scan a customer's booking QR code. The scanner locates the matching booking across all visible departures and highlights it.


Waiver management

Click the waiver icon next to any participant to:

  1. Send an SMS with a waiver signing link to the participant's phone number.
  2. Browse recent waiver signatures and link an existing signed waiver to the participant.
  3. View the current waiver status (completed, pending, or not sent).

Data sources

The manifest pulls from two data sources:

  • Tour sessions -- Sessions created through the tour product system, loaded via the tour sessions API.
  • Inventory tour bookings -- Bookings flagged as tours (isTour=true) that are not linked to a tour session, fetched separately and merged into the manifest view.

Bookings for each session are loaded on-demand when you expand a departure card, avoiding unnecessary API calls for sessions you are not viewing.

Tip

Expand only the departures you need -- bookings are loaded lazily when you open a card, keeping the page fast even when you have dozens of sessions scheduled. The manifest respects your location's timezone for all time displays.

Troubleshooting

Departure card shows 0 participants but bookings exist -- Expand the card to trigger the booking fetch. Participant counts update after bookings are loaded.

Times look wrong -- The manifest uses the session's configured timezone. If sessions were created without a timezone, it falls back to the browser's local timezone.

Staff assignment not saving -- Ensure you have the required permissions. Staff changes are saved immediately via the tour sessions API.

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