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Guest Access

Issue and manage guest passes with access codes, ID verification, vehicle tracking, granular permissions, and check-in logging.

Guest Access lets you control who can enter your marina facility beyond your slip tenants. Issue digital guest passes with unique 8-character access codes, verify IDs, track vehicles, and set granular permissions for what each guest can access.

Access types

TypeDescription
TemporaryOne-time or short-duration access with a fixed end date
RecurringOngoing access for regular visitors (e.g., a captain or crew member)
PermanentIndefinite access until manually revoked

Guest pass details

Each guest pass card displays:

  • Status -- Current pass status (Pending, Active, Expired, Revoked)
  • Guest name -- With a verified badge if ID has been checked
  • Reservation link -- Clickable link to the associated reservation
  • Access code -- Unique 8-character code (with copy-to-clipboard button)
  • Access type -- Temporary, Recurring, or Permanent
  • Date range -- Start and end dates
  • Relationship -- How the guest relates to the tenant (e.g., Friend, Family, Crew)
  • Vehicle info -- Make, model, color, and license plate (if provided)
  • Visit count -- Total number of check-ins and date of last visit
  • Permissions -- Labeled badges showing what the guest can access

Permissions

Each guest pass has four independent permission toggles:

PermissionMeaning
SlipGuest can access the slip/dock area
VesselGuest can board the vessel
FacilitiesGuest can use marina facilities (restrooms, showers, laundry)
OperateGuest is authorized to operate the vessel (highlighted in warning color)

Guest pass statuses

StatusColorMeaning
PendingOrangePass created but not yet activated
ActiveGreenPass is currently valid for entry
ExpiredGrayEnd date has passed
RevokedRedPass manually deactivated by staff

Creating a guest pass

  1. Click Add Guest in the header.
  2. Enter the Reservation ID and Unit ID that the guest is visiting.
  3. Fill in guest information:
    • Guest Name (required)
    • Relationship (e.g., Friend, Family, Crew)
    • Email and Phone (optional)
  4. Set access details:
    • Access Type -- Temporary, Recurring, or Permanent
    • Start Date and End Date
  5. Configure permissions:
    • Toggle on/off: Slip Access, Vessel Access, Facilities, Operate Vessel
  6. Optionally add vehicle details:
    • Make, Model, Color, License Plate
  7. Add Notes if needed.
  8. Click Create Guest Pass.

The system generates a unique 8-character access code automatically.

Verifying an access code

Use the Verify Code button in the header to check whether an access code is valid:

  1. Click Verify Code.
  2. Enter the 8-character code (auto-uppercased).
  3. Click Verify.
  4. The system returns whether the code is valid, and if so, shows the guest's name and pass details.

This is useful for gate staff to quickly validate a visitor's credentials.

Managing guest passes

From the three-dot menu on each guest card:

  • Check In -- Record that the guest has arrived. Increments the visit count and updates the last check-in timestamp. Only available for Active passes.
  • Verify ID -- Mark that the guest's identification has been verified. Adds a verified badge to the card. Only available if not already verified.
  • Revoke Access -- Immediately deactivate the pass. The guest can no longer use the access code. Only available for Active passes.
  • Delete -- Permanently remove the guest pass record.
  • Status filter -- Click status chips to filter by Pending, Active, Expired, or Revoked. Each chip shows the count.
  • Search -- Search by guest name, access code, email, or phone number.
  • Reservation filter -- When navigating from a reservation detail page, the page automatically filters to show only guests for that specific reservation.

Linking to reservations

Guest passes are linked to specific reservations. Clicking a guest card navigates to the associated reservation detail page. You can also access the guest list for a specific reservation from the reservation detail page's "Guest Access" section.

Tip

Use the "Operate Vessel" permission carefully -- it indicates the guest is authorized to take the vessel out, which has liability implications. Keep this off by default and only enable it when the tenant explicitly authorizes it.

Troubleshooting

Access code not working -- Check whether the pass has expired or been revoked. Use the Verify Code feature to see the current status.

Guest not appearing in the list -- Make sure the correct location is selected. Guest passes are scoped to the location of the reservation they are linked to.

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