Once connected, Claude can use the RentalTide tools below. Which ones appear depends on the permissions you approved. Read-only lookups run freely; every change is confirmed in Claude before it happens and recorded in Integrations → Claude → Recent Claude Activity.
Claude never takes payments or moves money. Bookings it creates leave the balance due for you to collect in RentalTide.
Look things up
| Ask about | Example prompt |
|---|---|
| Bookings | "List tomorrow's bookings at the Marina location." |
| A specific booking | "Show me the details of booking bkg_1234." |
| Search bookings | "Find bookings for jane@example.com." |
| Customers | "Look up the customer named Jordan Lee." |
| Inventory | "What boats do we rent at the downtown location?" |
| Availability | "Is the SeaDoo free tomorrow 10–11 AM?" |
| Business summary | "How much revenue did we do last month at the Marina?" |
Create bookings
Walk-up booking — an on-the-spot hold that reserves an asset right now.
"Create a walk-up booking for a SeaDoo at the Marina."
Scheduled booking — a reservation for a specific future date and time. It reserves the slot and leaves the balance due; it does not charge a card. You can optionally have Claude email the customer a payment link.
"Book the pontoon for Jane Doe tomorrow 10–11 AM, email her a payment link."
Manage pricing
Claude edits pricing seasons and add-ons safely — it always works from your current pricing, so changing one season never disturbs the others, and your add-ons are always preserved.
"Add a summer season to the SeaDoo: June 1–Aug 31, $120/day." "Rename the 'Peak' season to 'High Season.'" "Set the add-ons for the pontoon to a $25 cooler and a $15 tube."
Update location settings
"Update the Marina location's phone number to (555) 123-4567."
Nested settings are updated in place — Claude changes what you ask for and leaves the rest untouched.
Build your AI knowledge base
Claude helps you build the knowledge base that powers your own customer-facing AI chat widget — the FAQ and info it answers from.
"Create a knowledge base called Business FAQ." "Add a Q&A: 'What's your cancellation policy?' → 'Free cancellation up to 24 hours before.'" "Add an info entry about parking and directions."
Claude can list, add, edit, and remove entries. See also the customer-facing AI chat in Public site & widgets.
Edit your website
Claude can edit the content of your Boardwalk website — headings, descriptions, business info, and sections. It works from your current site content and merges your change in, so untouched pages and sections are preserved.
"Update my website tagline to 'Premium watercraft rentals on the bay.'" "Change the business description on my site to …"
Claude edits content only — it doesn't touch custom domains, publishing, or deleting the site; those stay in the RentalTide app.
Permissions
Each tool requires a permission you approve at setup. You can grant only what you want Claude to help with.
| Permission | Lets Claude… |
|---|---|
| Read bookings | View and search bookings |
| Read customers | View and search customers |
| Read inventory | View inventory, availability, and pricing |
| Read reports | View revenue/booking summaries |
| Write bookings | Create walk-up and scheduled bookings |
| Write pricing | Edit pricing seasons and add-ons |
| Write location settings | Change location settings |
| Read / write knowledge base | View and edit your AI chat knowledge base |
| Read / write website | View and edit your Boardwalk website content |
There is intentionally no payment permission — the connector can't charge or refund.
How changes stay safe
- Confirmed: Claude asks before any change and shows what it will do.
- Your data only: every change is checked against your account.
- No double-applies: retried actions won't duplicate a booking or edit.
- Daily limits: there's a cap on how much can change through the connector each day.
- Visible: see everything in Integrations → Claude → Recent Claude Activity.
- Reversible control: pause or remove the connection any time.

