The availability overrides page gives you fine-grained control over when and how many units of each inventory item can be booked. A two-dimensional grid shows inventory items on rows and dates on columns, with color-coded cells indicating override status at a glance.
Reading the grid
The grid displays a scrollable date range (14 days on desktop, 5 on mobile) with each inventory item as a row. Navigate forward and backward using the arrow buttons, or jump to today.
| Cell indicator | Meaning |
|---|---|
| Red chip | Fully blocked -- zero units available for that date |
| Orange chip | Partially restricted -- fewer units available than total capacity |
| Blue chip | Custom availability -- modified but not fully restricted |
| No indicator | Default schedule applies -- all units available per the item's standard configuration |
Each cell chip shows the number of available units (e.g., "0" for a full block, "2" for a partial restriction). Clicking a cell opens the override dialog pre-filled with that item and date.
Creating an override
- Click any cell on the grid, or click the + New Override button.
- Select the inventory item from the dropdown (pre-filled if you clicked a cell).
- Optionally select an asset type to restrict only units of a specific type (e.g., "Premium" jet skis).
- Enter a name for the override (e.g., "Maintenance Window", "Private Event").
- Set max available -- the maximum number of units that can be booked during this period. Set to 0 for a full block.
- Choose the start date and end date for the override.
- Toggle active on or off.
- Toggle call to book if customers should be able to request a booking by phone even though online booking is blocked.
- Add optional notes visible to staff.
- Click Save.
Override fields
| Field | Description |
|---|---|
| Inventory item | Which fleet item this override applies to |
| Asset type | Optionally restrict only a specific asset type within the item |
| Name | Internal label for the override (e.g., "Holiday Block", "Fleet Maintenance") |
| Max available | Maximum bookable units during the override period. Set to 0 for a complete block |
| Start date / End date | Date range the override applies to (inclusive) |
| Active | Whether the override is currently enforced |
| Call to book | Allow phone-based booking even when online booking is blocked |
| Notes | Internal notes visible to staff only |
Editing and deleting overrides
Click an existing override cell to open it for editing. All fields can be modified. To delete an override, click the delete button and confirm the action.
Priority rules
When multiple settings overlap, the system resolves conflicts as follows:
- Active overrides take priority over inactive overrides on the same date.
- Among active overrides on the same date and item, the most restrictive (lowest max available) wins.
- Date-specific overrides always take priority over the item's default schedule.
- If an item has both a block (max available = 0) and a partial restriction on the same date, the block wins.
Bulk overrides
To apply the same override across multiple dates:
- Click + New Override.
- Set a broad start date and end date range.
- The override applies to every date within that range for the selected inventory item.
This is useful for blocking an entire week for maintenance, reducing capacity across your fleet for a slow season, or opening extended availability for a holiday weekend.
Call to book
When an override has call to book enabled, the booking widget shows the item as "Call to Book" rather than fully blocked. Customers see a phone number and are directed to call your team to arrange the booking manually. This is useful for high-value bookings, group events, or dates that need manual coordination.
Plan ahead for holidays, maintenance windows, and special events by setting overrides months in advance. Overrides are reflected on the booking widget in real time, so customers always see accurate availability. Use the date range feature to apply blocks across your entire fleet for seasonal closures. Asset type filtering lets you take specific unit types out of rotation while keeping others available.
Customers booking when they should not be -- Verify that the override is set on the correct inventory item and date range. Check that the override is marked as active. Also confirm that no other override with a higher max available exists for the same date.
Override not applying -- Confirm the date range is correct and that the override is active. Check whether the location-level operating hours are also restricting availability.
Cannot see all items -- The grid loads all published inventory for the selected location. Switch locations using the location selector in the header. If an item is missing, verify it is published and assigned to the current location.
Partial restriction showing wrong count -- The max available count on the override must be less than the item's total capacity to have an effect. If max available is equal to or greater than total capacity, the override has no practical impact.