Terminals

Terminals are the physical Stripe card readers connected to your RentalTide register. Pair a reader once, and it is available for every POS transaction at that location. RentalTide supports the Stripe S700, S710, WisePOS E, Verifone P400, and Tap to Pay on iPhone.

Pairing a reader

1. Navigate to POS > Terminals.
2. Click Pair Reader.
3. Select the location to assign the reader to.
4. Enter the registration code displayed on the reader screen.
5. Click Register.

The system creates a Stripe location (if one does not already exist for the selected location) and registers the reader. Both the reader and your device must be on the same Wi-Fi network for the initial pairing.

Managing readers

The terminal page displays a table of all paired readers with the following columns:

Editing a reader

Click Edit to change the reader's label or reassign it to a different location. The label appears on the reader selection screen during checkout.

Deleting a reader

Click Delete to unpair the reader from your account. A confirmation dialog appears before the reader is removed. Deleted readers can be re-paired using the registration code process.

Configuring a reader

Click the settings icon to open the per-reader configuration dialog. Each reader can override location-level defaults or inherit them.

Reader configuration

The configuration dialog provides settings organized by section:

Splash screen

• Default -- uses the location-level background image
• Custom -- upload a reader-specific background image. Resolution requirements:
  • S700: 1080 x 1920
  • S710: 1080 x 2400
• Overlay name -- toggle to display the reader's label on the splash screen

Tipping

• Default -- inherits the location's tipping configuration
• Custom -- set reader-specific tipping preferences:
  • Enable or disable the tip screen
  • Set up to three suggested tip percentages (e.g., 15%, 18%, 20%)

Cart display

• Default -- inherits the location setting
• Custom -- enable or disable showing the cart on the reader screen during checkout, and set how long (in seconds) the cart is displayed

Cellular connectivity

Enable cellular data for readers that support it (S710). When enabled, the reader maintains connectivity even when Wi-Fi is unavailable. Cellular service costs approximately $10-15/month depending on currency (USD $10, CAD $14, AUD $15).

Location-level defaults

Below the reader list, the terminal page provides location-wide settings that apply to all readers unless overridden per-reader:

Default tipping

1. Toggle Tipping on or off for the location.
2. Set three suggested tip percentages (e.g., 15%, 18%, 20%).
3. Click Save.

Default splash screen

Upload a background image that displays on all readers at the location. Two image slots are available:

• S700 background (1080 x 1920 resolution)
• S710 background (1080 x 2400 resolution)

Images are uploaded to S3 and cropped with the image cropper tool before saving.

Terminal admin PIN

Set the PIN code required to access the terminal's admin settings menu. Default is 07139.

Reboot window

Configure the time window during which readers may automatically reboot for maintenance. Set the start hour and end hour (24-hour format). Default is 12:00 AM to 2:00 AM.

Cart display

Toggle whether the customer-facing screen on the reader shows the cart items during checkout, and set the display duration in seconds.

Ordering hardware

Click Order Terminal to request new reader hardware. The order dialog includes:

• Device selection with quantities (S700, S710)
• Payment options: purchase, finance (6 months at 9.99% APR), or lease ($35/month for 24 months)
• Shipping address
• Cost breakdown with subtotal, shipping, recycling fee, and tax

Terminal orders are tracked on the page with status updates, tracking numbers, and invoice generation for your records. SuperAdmin users can link Stripe hardware order IDs and update tracking information.

Troubleshooting