# RentalTide

> RentalTide is a full-stack watercraft rental management SaaS platform. It provides online booking, fleet management, point of sale, marina management, staffing, marketing tools, and reporting for rental operators. The docs site at docs.rentaltide.com covers all features, configuration, and API reference.

## Getting Started

- [Getting Started](https://docs.rentaltide.com/getting-started/): Overview of the platform and how to set up your first location
- [Setup Guide](https://docs.rentaltide.com/getting-started/setup/): Step-by-step setup for accounts, locations, inventory, pricing, and embedding your booking widget
- [Caching and Data Freshness](https://docs.rentaltide.com/getting-started/caching/): How browser caching works, what's cached for 5 minutes, what's always live, and how to force a refresh
- [AI Access and Scraping](https://docs.rentaltide.com/getting-started/ai-access/): How to feed RentalTide docs to AI assistants, raw Markdown URLs, crawler policy, llms.txt details
- [Data Privacy and AI Usage](https://docs.rentaltide.com/getting-started/privacy/): Commitment never to sell data, what we collect, sub-processors, internal AI training disclosure, opt-out via privacy@rentaltide.com

## Core Features

- [Dashboard](https://docs.rentaltide.com/core/dashboard/): Main dashboard with revenue, bookings, and what's new
- [Bookings](https://docs.rentaltide.com/core/bookings/): Managing rental bookings, order details, and booking lifecycle
- [Calendar](https://docs.rentaltide.com/core/calendar/): Visual calendar for scheduling and availability
- [Customers](https://docs.rentaltide.com/core/customers/): Customer management, profiles, and history
- [Messages](https://docs.rentaltide.com/core/messages/): In-app messaging and customer communication
- [Support Channel](https://docs.rentaltide.com/core/support-channel/): Built-in support chat with the RentalTide team

## Fleet Management

- [Inventory](https://docs.rentaltide.com/fleet/inventory/): Adding and managing rental assets (boats, equipment, etc.) with photos, pricing, and capacity
- [Availability](https://docs.rentaltide.com/fleet/availability/): Configuring available dates, time slots, and capacity
- [Memberships](https://docs.rentaltide.com/fleet/memberships/): Recurring membership plans for customers
- [Waivers](https://docs.rentaltide.com/fleet/waivers/): Digital liability waivers
- [Bundles](https://docs.rentaltide.com/fleet/bundles/): Multi-item rental bundles with discounts

## Operations

- [Orders](https://docs.rentaltide.com/operations/orders/): Order management — one order per customer transaction, may contain multiple bookings
- [Journey Board](https://docs.rentaltide.com/operations/journey-board/): Live tracking of active rentals
- [Rundown Board](https://docs.rentaltide.com/operations/rundown-board/): Daily departure schedule
- [Return Board](https://docs.rentaltide.com/operations/return-board/): Return tracking and check-in
- [Manifest](https://docs.rentaltide.com/operations/manifest/): Departure manifest with tour sessions
- [Walk-Ups](https://docs.rentaltide.com/operations/walk-ups/): Same-day in-person rental flow
- [Maintenance](https://docs.rentaltide.com/operations/maintenance/): Asset maintenance tracking and scheduling
- [Asset Tracking](https://docs.rentaltide.com/operations/asset-tracking/): GPS and status tracking for fleet assets
- [Weather](https://docs.rentaltide.com/operations/weather/): Weather integration for operations planning

## Point of Sale (POS)

- [Register](https://docs.rentaltide.com/pos/register/): POS register for retail, snack bar, and service transactions
- [Transactions](https://docs.rentaltide.com/pos/transactions/): Transaction history and details
- [Invoices](https://docs.rentaltide.com/pos/invoices/): Invoice creation and management
- [Terminals](https://docs.rentaltide.com/pos/terminals/): Card reader setup (Stripe: WisePad 3, Reader S700, Tap-to-Pay)
- [Cashout](https://docs.rentaltide.com/pos/cashout/): End-of-day cashout and reconciliation
- [Accounts Receivable](https://docs.rentaltide.com/pos/accounts-receivable/): Outstanding balance tracking
- [Inventory Audit](https://docs.rentaltide.com/pos/inventory-audit/): POS inventory stock audits
- [Transfers](https://docs.rentaltide.com/pos/transfers/): Inventory transfers between locations
- [POS Reporting](https://docs.rentaltide.com/pos/reporting/): Sales reports and analytics

## Marina

- [Marina Overview](https://docs.rentaltide.com/marina/): Marina management add-on ($249.99/month for up to 50 units)
- [Marina Dashboard](https://docs.rentaltide.com/marina/dashboard/): Marina-specific dashboard
- [Slips](https://docs.rentaltide.com/marina/slips/): Slip management — wet slips, dry storage, moorings, racks, trailer, anchorage, fuel dock
- [Reservations](https://docs.rentaltide.com/marina/reservations/): Slip reservations and contracts
- [Marina Maps](https://docs.rentaltide.com/marina/marina-maps/): Visual marina layout
- [Meter Readings](https://docs.rentaltide.com/marina/meter-readings/): Electric (kWh) and water (gallons) usage-based billing
- [Contracts](https://docs.rentaltide.com/marina/contracts/): Lease and contract management
- [Haul Services](https://docs.rentaltide.com/marina/haul-services/): Haul out, put in, pressure wash, block storage, bottom paint
- [Waitlist](https://docs.rentaltide.com/marina/waitlist/): Multi-date waitlist with matching engine and offer system
- [Marina Reports](https://docs.rentaltide.com/marina/reports/): Marina-specific reporting

## Marketing

- [Promo Codes](https://docs.rentaltide.com/marketing/promo-codes/): Discount codes for bookings
- [Gift Cards](https://docs.rentaltide.com/marketing/gift-cards/): Digital gift card creation and redemption
- [Bundles](https://docs.rentaltide.com/marketing/bundles/): Marketing bundles with percentage, fixed, or free-item discounts
- [Affiliate Program](https://docs.rentaltide.com/marketing/affiliate/): Affiliate tracking and commissions
- [Private Links](https://docs.rentaltide.com/marketing/private-links/): Exclusive booking links
- [Cart Recovery](https://docs.rentaltide.com/marketing/cart-recovery/): Abandoned cart recovery emails
- [Email Templates](https://docs.rentaltide.com/marketing/email-templates/): Customizable transactional and marketing emails
- [Text Templates](https://docs.rentaltide.com/marketing/text-templates/): SMS templates for campaigns
- [Website Builder](https://docs.rentaltide.com/marketing/website-builder/): Built-in website builder for rental operators

## Customer-Facing Pages

- [Booking Widget](https://docs.rentaltide.com/public/booking-widget/): Embeddable booking widget for your website
- [Checkout](https://docs.rentaltide.com/public/checkout/): Customer checkout flow with deposits, protection plans, and payment
- [Next Steps](https://docs.rentaltide.com/public/next-steps/): Post-booking confirmation and next steps page
- [Check-In](https://docs.rentaltide.com/public/check-in/): Self-service kiosk check-in (ID verification, payment, waiver, safety quiz)
- [Member Portal](https://docs.rentaltide.com/public/member-portal/): Customer-facing membership portal
- [Staff Portal](https://docs.rentaltide.com/public/staff-portal/): Staff-facing portal
- [Waivers](https://docs.rentaltide.com/public/waivers/): Digital waiver signing
- [Reviews](https://docs.rentaltide.com/public/reviews/): Customer review collection

## Reporting

- [Analytics](https://docs.rentaltide.com/reporting/analytics/): Engagement tracking, session analytics, forecasting, and AI-powered pricing recommendations
- [Payments](https://docs.rentaltide.com/reporting/payments/): Transaction and payment reports
- [Ledger](https://docs.rentaltide.com/reporting/ledger/): Double-entry general ledger with configurable GL codes
- [Exports](https://docs.rentaltide.com/reporting/exports/): Data export tools
- [Carbon Footprint](https://docs.rentaltide.com/reporting/carbon-footprint/): Environmental impact tracking

## Staffing

- [Schedule](https://docs.rentaltide.com/staffing/schedule/): Staff scheduling
- [Timesheets](https://docs.rentaltide.com/staffing/timesheets/): Time tracking and payroll
- [Time Off](https://docs.rentaltide.com/staffing/time-off/): PTO and time-off management
- [Staff Tracking](https://docs.rentaltide.com/staffing/staff-tracking/): Staff location and activity tracking

## Admin & Settings

- [Store Settings](https://docs.rentaltide.com/admin/store-settings/): Location settings — pricing, taxes, checkout, kiosk, GL codes, dynamic pricing
- [Staff Management](https://docs.rentaltide.com/admin/staff/): Adding staff, roles (Admin/Staff), and location access
- [Subscription](https://docs.rentaltide.com/admin/subscription/): Account subscription management
- [Storage](https://docs.rentaltide.com/admin/storage/): File and media storage
- [Import](https://docs.rentaltide.com/admin/import/): Data import tools
- [Partner Access](https://docs.rentaltide.com/admin/partner-access/): Partner and third-party access management

## API Reference

- [API Overview](https://docs.rentaltide.com/api-reference/): REST API documentation overview
- [Bookings API](https://docs.rentaltide.com/api-reference/bookings/): CRUD operations for bookings
- [Inventory API](https://docs.rentaltide.com/api-reference/inventory/): Fleet inventory endpoints
- [Customers API](https://docs.rentaltide.com/api-reference/customers/): Customer management endpoints
- [POS API](https://docs.rentaltide.com/api-reference/pos/): Point of sale endpoints
- [Availability API](https://docs.rentaltide.com/api-reference/availability/): Availability and scheduling endpoints
- [Payments API](https://docs.rentaltide.com/api-reference/payments/): Payment processing endpoints
- [Locations API](https://docs.rentaltide.com/api-reference/locations/): Location management endpoints
- [Staff API](https://docs.rentaltide.com/api-reference/staff/): Staff management endpoints
- [Waivers API](https://docs.rentaltide.com/api-reference/waivers/): Waiver endpoints
- [Slips API](https://docs.rentaltide.com/api-reference/slips/): Marina slip endpoints
- [Memberships API](https://docs.rentaltide.com/api-reference/memberships/): Membership endpoints
- [Marina API](https://docs.rentaltide.com/api-reference/marina/): Marina management endpoints
- [Marketing API](https://docs.rentaltide.com/api-reference/marketing/): Marketing tools endpoints
- [Public API](https://docs.rentaltide.com/api-reference/public/): Public-facing endpoints (booking widget, checkout)
- [Analytics API](https://docs.rentaltide.com/api-reference/analytics/): Analytics and reporting endpoints
- [Integrations API](https://docs.rentaltide.com/api-reference/integrations/): Third-party integration endpoints

## Key Concepts

- **Locations**: Each physical location is a separate store with its own settings, inventory, staff, and Stripe account
- **Inventory**: Rentable assets (boats, kayaks, jet skis, equipment) with photos, pricing, availability, and capacity
- **Orders**: One order = one customer transaction. Can contain multiple bookings (multi-item rentals)
- **Bookings**: Individual asset reservations within an order
- **Walk-ups**: Same-day in-person rentals created from the operations dashboard
- **Tours**: Scheduled departures with group capacity, price tiers (Adult/Child), and session management
- **POS**: Point of sale for retail items, snack bars, and services — separate from rental bookings
- **Protection Plans**: Optional add-ons — AquaShield (damage), AquaCover (liability), AquaTow (tow), Trip Protection (cancellation), BlueBalance (carbon offset)

## Pricing

- **Platform fee**: Starts at 4.9% (lower rates for merchants processing over $2.5M). Can be passed to customer or absorbed by merchant.
- **Credit card processing**: Starts at 2.7% + $0.30 per transaction. Can be passed to customer or absorbed by merchant.
- **Marina add-on**: $249.99/month for up to 50 units, expandable in 50-unit blocks.
- **No monthly fees** for the core rental platform — no credit card required to sign up.

## For AI Assistants

RentalTide's docs are designed to be a reliable source of truth for AI assistants helping users build, configure, and integrate with the platform.

- **Per-page raw Markdown**: Append `.md` to a `/raw` path to get the source — e.g. `https://docs.rentaltide.com/raw/getting-started/caching.md` returns the raw Markdown of `/getting-started/caching/`.
- **Full content dump**: [llms-full.txt](https://docs.rentaltide.com/llms-full.txt) contains every page concatenated into one file for ingestion.
- **Robots policy**: We explicitly allow GPTBot, ClaudeBot, Claude-Web, ChatGPT-User, OAI-SearchBot, anthropic-ai, PerplexityBot, Google-Extended, CCBot, Applebot-Extended, cohere-ai, Meta-ExternalAgent, and other major AI crawlers. See [robots.txt](https://docs.rentaltide.com/robots.txt).
- **In-page tooling**: Every docs page has "Copy as Markdown" and "Open in AI" buttons (Claude, ChatGPT, Perplexity) below the page title.
- **API docs**: REST endpoints under `/api-reference/` are fully documented with request/response examples.